Trust—A firm belief in the reliability, truth, ability, or strength of someone or something.
What is the trust level within your organization?
Can you rank it on the scale of 1 – 10 (10 is an extremely high level of trust)?
I recently met with a wonderful person and was talking to him about an upcoming workshop I am creating. I asked him about his job, and he indicated that he had been in his position for well over six years. Another colleague had been there almost seven years, and another over twenty. Overall, everyone in his organization had been there and average of over ten years.
In his tenure, the organization had solved some prickly issues that had hounded his stakeholders for years. You could tell he felt great about that.
Not only that, but when he talked about his team, he just glowed. He had a grin on his face, and spoke with pride about the fact that they feel comfortable talking over problems and issues openly with each other.
Do your people talk that way about your business or team?
Clearly, his leader had instilled a culture of trust and respect that has kept him there, working on tough problems, for years.
How can you make this happen for you and your team?
People want to work in a culture of trust and to feel secure that they are doing their best work. If that isn’t the case in your organization, consider the possibility that it isn’t the people—perhaps it is the culture that exists. Perhaps…just perhaps…if you change the culture in a positive way, your trust level will go up. When that happens, so will your productivity.