Do you hate conflict? Do you hate confrontation? Do you get uncomfortable when conveying something the other person doesn’t want to hear?
It isn’t necessarily easy for anyone to be the bearer of bad news, negative feedback, or to say “No” to a potential vendor. It isn’t easy to disagree with people or not give in to something they want.
If these things are difficult for you and if you are in a leadership position, then you are probably miserable. That’s because opportunities for all of these difficult situations are probably a regular part of your day, and are an important part of your job duties.
Your team is probably frustrated too. They may wonder why you avoid certain topics, or they may have to soothe vendors who can’t get a straight answer.
As a leader, it is imperative that you learn to deal with difficult topics appropriately and head-on.
No question that handling conflict is something that is difficult. Some of us learn as children that anger or conflict can even be dangerous. But it isn’t, and as adults, we know intellectually that we can’t always keep everyone happy. But, some still try.
Here are some tips to help you handle these tough conversations:
The lack of ability to handle difficult conversations can leave a business or a team mired in old issues much longer than necessary. Not making tough decisions creates a lack of direction and confusion for everyone.
Don’t be THAT leader—figure out what works for you or get the help you need to work past this issue. Your team and your business depends on it!