Setting expectations for your employees is an essential responsibility that many business owners gloss over. One study I read found that almost half of all workers in the United States are unclear about what was expected of them!
It’s too bad, because clear employee expectations benefit not only your staff, but your business as a whole. It creates the alignment in goals, purpose, and work flow that most businesses long for.
Setting clear expectations can eliminate or reduce confusion and increases the chances of employees being successful in achieving the goals of the organization.
Performance expectations go beyond a job description and include a range of expected outcomes – for example, the impact of the work on the organization, expectations on level of service rendered to clients and co-workers, and the organizational values demonstrated by the employee.
Now that many of us are working remotely, it is especially critical to be clear about your expectations of each person.
Although no one likes a micromanager, most professionals appreciate knowing they are on the right track.
Be specific and clear as to what the expectations are and how you will measure them.
Having and conveying your expectations reduces conflict, provides clarity, and helps you AND your team members succeed as you all continue to feel your way through this (hopefully temporary) crisis.